To
extend to you courtesy and efficiency by experienced personnel.
To
provide the high level of service you would expect from an independent
retailer.
To
offer well-made, reliable products from dependable manufacturers
and to render every possible assistance to help you make the right
choice.
To
provide accurate information about products and their suitability
for use.
To
show clear pricing and to detail fully any supplementary charges
which may be made, i.e. for the correct installation of carpets,
underlays, etc. and to explain their benefits.
To
communicate delivery information and to advise promptly of any
unforeseen delay.
To
deal efficiently with any request for information or service.
